Last Updated: June 18, 2026
This Privacy Policy explains how The WolfStrata Group Inc. (“WolfStrata,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, stores, protects, and otherwise processes information in connection with software-as-a-service applications, websites, platforms, integrations, tools, workflows, support services, and related business operations provided by The WolfStrata Group Inc. (“Service,” “Application,” or “Applications”).
By using the Service, accessing our website, creating an account, connecting third-party systems, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.
1. Who This Policy Applies To
This Privacy Policy applies to customers and prospective customers, authorized users, administrators, support contacts, sales contacts, billing contacts, website visitors, and individuals whose information may be processed through the Service by or on behalf of a customer.
Where we process personal information on behalf of a customer, the customer is generally the controller, business, or organization responsible for determining the purpose and means of processing, and The WolfStrata Group Inc. generally acts as a processor, service provider, or similar role under applicable privacy laws.
2. Information We Collect
We may collect or process account and user information, customer configuration information, connected system data, credentials and security information, billing and commercial information, support communications, usage information, device information, technical logs, error logs, security events, and other information submitted to or generated through the Service.
This may include names, business email addresses, phone numbers, company names, job titles, usernames, account identifiers, authentication details, user roles, permissions, organization settings, connector metadata, workflow settings, mapping rules, pricing rules, audit settings, customer records, company records, contact information, product and service records, subscription records, licensing records, invoice-related data, payment terms, tax-related metadata, synchronization logs, external identifiers, diagnostic information, API keys, OAuth tokens, refresh tokens, encrypted secrets, support request details, IP addresses, browser types, device types, operating systems, session activity, timestamps, and security event logs.
The specific information processed depends on the Applications used, third-party systems connected, permissions granted, and features enabled.
3. How We Use Information
We use information to provide, operate, maintain, secure, support, troubleshoot, and improve the Service; authenticate users; manage access; configure integrations; synchronize data from connected systems; generate workflows, reports, drafts, alerts, mappings, recommendations, and outputs; allow customers to review, approve, export, or transmit data; monitor connector health; maintain audit logs; detect and respond to security incidents, fraud, abuse, or unauthorized access; communicate about service, billing, support, security, and administrative matters; comply with legal obligations; enforce agreements; and protect our rights.
4. Artificial Intelligence and Automated Assistance
The Service may include artificial intelligence or machine-assisted features, such as mapping suggestions, classification, discrepancy detection, summaries, recommendations, explanations, and workflow assistance.
AI-assisted outputs are provided to help users review and analyze information. Customers are responsible for reviewing and approving all outputs before relying on them.
We do not use Customer Data from the Service to train public artificial intelligence models unless expressly disclosed and authorized.
5. Legal Bases for Processing
Where applicable privacy laws require a legal basis for processing, we may process personal information based on performance of a contract, customer instructions, consent, legitimate business interests, compliance with legal obligations, and protection of rights, security, and safety.
Where we process personal information on behalf of a customer, the customer is responsible for establishing the lawful basis for processing and providing required notices or obtaining required consents.
6. How We Share Information
We may share information with trusted service providers and subprocessors that help us operate the Service, including cloud hosting providers, database providers, identity and authentication providers, monitoring and logging providers, email and communication providers, payment processors, customer support tools, security providers, analytics providers, and professional advisors.
At the customer’s direction, we may send information to or receive information from connected third-party systems, including accounting systems, invoicing systems, licensing providers, subscription management platforms, customer management systems, documentation systems, professional services automation systems, identity providers, and other business systems.
We may disclose information where reasonably necessary to comply with law, respond to lawful requests, enforce agreements, protect rights and security, investigate fraud or abuse, or complete a merger, acquisition, financing, corporate reorganization, sale of assets, or similar transaction.
7. No Sale of Personal Information
We do not sell Customer Data.
We do not sell personal information for money.
We do not use Customer Data from connected systems for cross-context behavioural advertising.
8. Cookies and Similar Technologies
The Service and related websites may use cookies, local storage, pixels, logs, and similar technologies to keep users signed in, maintain session security, remember preferences, measure usage and performance, detect security risks, and improve the Service.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect application functionality.
9. Data Retention
We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, support backups, and satisfy tax, accounting, audit, and business requirements.
Retention periods vary depending on the type of data, customer settings, contractual requirements, legal obligations, and operational needs. After the applicable retention period, information may be deleted, anonymized, or de-identified.
10. Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.
These safeguards may include encryption in transit, encryption at rest where supported by infrastructure providers, application-level encryption of sensitive credentials and tokens, role-based access controls, secure authentication and session controls, audit logging, credential masking, access restrictions, monitoring and alerting, secure software development practices, vulnerability management, backup and recovery procedures, and incident response processes.
No system is completely secure. We cannot guarantee that unauthorized access, data loss, cyberattack, service interruption, malware, ransomware, or credential compromise will never occur.
11. Data Breach and Security Incident Notification
If we become aware of a security incident affecting personal information or Customer Data, we will investigate and respond in accordance with applicable law and contractual obligations.
Where required, we will notify affected customers or authorities within legally required timeframes.
Customers are responsible for notifying their own users, customers, regulators, or other parties where required by law or contract.
12. International Data Transfers
The WolfStrata Group Inc. is based in Canada. The Service and our service providers may process or store information in Canada, the United States, or other jurisdictions where we or our service providers operate.
These jurisdictions may have privacy laws that differ from those in your location. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections or other lawful transfer mechanisms.
13. Privacy Rights, GDPR Requests, and Data Removal Requests
Depending on your location and applicable law, you may have rights to access personal information, correct inaccurate personal information, request deletion or erasure, restrict or object to processing, request portability, withdraw consent, opt out of certain uses or disclosures, and lodge a complaint with a privacy regulator or supervisory authority.
If the General Data Protection Regulation (“GDPR”) or UK GDPR applies to you, you may have additional rights, including the right to request erasure of personal data, sometimes referred to as the “right to be forgotten,” where applicable legal grounds are met.
To submit a GDPR access, correction, portability, objection, restriction, or data removal request, contact:
The WolfStrata Group Inc.
Attention: Privacy / GDPR Request
Address: 100 Scurfield Blvd., Winnipeg, MB, Canada, R3Y 1G4
Email: info@wolfstrata.com
Website: https://www.wolfstrata.com
Please include enough information for us to reasonably verify your identity and locate the relevant data. For security reasons, we may request additional information before completing a request.
Where required by GDPR or similar privacy laws, we will respond to valid privacy requests without undue delay and generally within one month of receipt. Where permitted by law, this period may be extended if a request is complex or if we receive multiple requests. If an extension is required, we will notify you as required by applicable law.
If your personal information is processed by the Service on behalf of one of our customers, we may act as a processor or service provider. In that case, we may refer your request to the applicable customer, require the customer’s authorization, or assist the customer in responding to your request.
We may decline or limit a deletion request where retention is required or permitted by law, including for legal claims, security, fraud prevention, audit logs, tax, accounting, contractual obligations, dispute resolution, backup integrity, or compliance purposes.
The WolfStrata Group Inc. is based in Canada. If GDPR requires us to appoint an EU representative or Data Protection Officer for a particular processing activity, we will make the relevant contact information available as required by law. Unless separately stated, our primary privacy and GDPR contact is:
Privacy / GDPR Request
Email: info@wolfstrata.com
14. Customer Control of Data
Customers control the data they submit, synchronize, configure, approve, export, or transmit through the Service.
Customers are responsible for ensuring they have authority to process data through the Service, responding to requests from their own customers or users, managing user access, configuring integrations, reviewing and approving outputs, and exporting data they need before termination.
15. Data Processing Addendum
Where required by applicable privacy law or customer agreement, The WolfStrata Group Inc. may enter into a Data Processing Addendum addressing processor obligations, subprocessors, confidentiality, security measures, international transfers, data subject requests, return or deletion of data, and audit rights.
16. Children’s Privacy
The Service is intended for business use and is not directed to children. We do not knowingly collect personal information from children under the age of 13 or the equivalent age under applicable law.
If you believe a child has provided personal information to the Service, contact us and we will take appropriate steps to delete it.
17. Email Communications
We may send administrative, transactional, billing, security, support, and service-related communications. These communications are necessary for operation of the Service and generally cannot be opted out of while you maintain an active account.
Where we send marketing communications, you may opt out using the unsubscribe mechanism or by contacting us.
18. Third-Party Websites and Services
The Service may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to third-party websites or services that we do not control.
Your use of third-party services is governed by their own privacy policies, terms, and security practices.
19. Aggregated and De-Identified Information
We may use aggregated, anonymized, or de-identified information for analytics, benchmarking, security, service improvement, reporting, and business purposes, provided such information does not identify you, your users, your customers, or any individual.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted in the Service or on the WolfStrata website.
If changes are material, we may provide additional notice, such as through the Application or by email.
Your continued use of the Service after the updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.
21. Contact Us
For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:
The WolfStrata Group Inc.
Attention: Privacy
Address: 100 Scurfield Blvd., Winnipeg, MB, Canada, R3Y 1G4
Email: info@wolfstrata.com
Website: https://www.wolfstrata.com