Privacy Policy

The WolfStrata Group respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy.

This Privacy Policy is intended to describe for you, as an individual who is a user of wolfstrata.com or our services, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

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At The WolfStrata Group (WolfStrata), we are committed to providing you with a safe, secure, and confidential data exchange experience. WolfStrata adheres to the Personal Information Protection and Electronic Documents Act (Canada) and the Canada Anti-Spam Legislation. WolfStrata has adopted the following privacy principles:

  • Accountability: WolfStrata is responsible for personal information under its control and shall designate an individual or individuals who are accountable for the organization’s compliance with the following principles.
    Identifying purposes: The purposes for which personal information is collected shall be identified by WolfStrata at or before the time the information is collected.
  • Consent: The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except when inappropriate. WolfStrata shall obtain express or implied consent when required to send commercial electronic messages.
  • Limiting Collection: The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. Information shall be collected by fair and lawful means.
  • Limiting use, disclosure, and retention: Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by the law. Personal information shall be retained only as long as necessary for fulfilment of those purposes.
  • Accuracy: Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
    Safeguards: Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.
  • Openness: WolfStrata shall make readily available to individuals specific information about its policies and practices relating to the management of personal information.
  • Individual access: Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
  • Challenging Compliance: An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals for WolfStrata’s compliance.
How does WolfStrata use your personal information?

The purpose of personal information being collected is to provide customized service to you. As a contact of WolfStrata you may receive:

  • Invitations to customer events
  • Product/service offerings
  • Electronic newsletters/communications

Occasionally, WolfStrata may use your name, address and phone number or your email address for internal solicitation. If you wish to be excluded, please check the exclusion boxes in the appropriate contact collection form. If you are already a contact and no longer wish to receive these offers, please call +1-431-544-9653 and our staff will be happy to assist.

We do not share mobile phone numbers or SMS opt-in consent data with third parties for marketing or promotional purposes. SMS consent is also not a condition of purchase or service.

Who may have access to your personal information?

Strict controls are maintained over access to personal information you share with WolfStrata.

Links to third party

We provide links to third party sites. WolfStrata does not control these websites and therefore we would encourage you to review their privacy policies.

SMS and Mobile Messaging Privacy

WolfStrata may offer SMS-based communication for conversational and support purposes. By providing your mobile number, you consent to receive SMS messages from WolfStrata employees.

We use your information solely to communicate with you regarding support requests and related services. SMS consent is also not a condition of purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with service providers (such as messaging platforms and telecommunications carriers) strictly for the purpose of delivering messages.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact help@wolfstrata.com.

Read more about our SMS Terms of Use.

Keeping your information updated

If your personal information has changed, or if you no longer wish to receive communications from us, please call 431-544-9653. Our staff will be happy to assist you.

Changes to this privacy policy

All changes to WolfStrata’s privacy policy will be posted on wolfstrata.com

Contact us

If you have any questions about WolfStrata’s privacy policies, please contact us at 431-544-9653.